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    • Student related tasks - before mobility
    • Student related tasks - during mobility
    • Student related tasks - after mobility
    • Cross-cutting tasks
    • Policy related tasks

Cross-cutting tasks

Communicate and collaborate with relevant parties within the university (including student organisations) concerning the needs of incoming and outgoing students

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Take into account differences in organisational cultures, also within one’s own organisation.
Communication skills
Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).
English language skills
B2
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Engage in a flexible way with colleagues and student representatives to pro-actively cater for the needs of incoming and outgoing students.
Confidence, empathy & openness
Express empathy for the needs of incoming and outgoing students and be open to suggestions of colleagues and student representatives in this process.

Communicate and collaborate with partner institutions concerning the needs of incoming and outgoing students

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts.
Communication skills
Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).
English language skills
C1
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Demonstrate awareness of cultural and generational diversity in digital environments.
Attitude
Responsiveness, pro-activity & flexibility
Show engagement with partner representatives to pro-actively cater for the needs of incoming and outgoing students.
Confidence, empathy & openness
Be open to suggestions of different stakeholders and confide in their professionalism.

Administer mobility grant applications (registration of application, grant awarding, administration in appropriate registration and monitoring systems, e.g. Mobility Tool)

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
nderstand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Not applicable.
Communication skills
Understand, interpret and apply the application conditions and complete application forms and procedures.
Write clear and credible reports.
English language skills
B2
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Organise, store and manage data and information in a structured digital environment.
Attitude
Responsiveness, pro-activity & flexibility
Organise, store and manage data and information in a structured digital environment.
Confidence, empathy & openness
Take the personal situation of a student into account if necessitated by a specific situation or to anticipate possible problems, eventually after a collegial consult.

Interact with the Erasmus National Agency and other relevant parties re. the management of funding programmes

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Not applicable.
Communication skills
Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).
English language skills
B2
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Show engagement with the Erasmus National Agency and other relevant parties re. the management of funding programmes.
Confidence, empathy & openness
Be open to suggestions of different stakeholders and confide in their professionalism.

Interact with (foreign) embassies and consulates, governmental authorities, and other key stakeholders (housing authorities, banks, insurance companies, etc.)

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify and interpret relevant information that may influence the provision of facilities to students.
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts.
Communication skills
Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).
English language skills
C1
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Demonstrate awareness of cultural and generational diversity in digital environments.
Attitude
Responsiveness, pro-activity & flexibility
Show engagement with external stakeholders to pro-actively cater for the needs of incoming and outgoing students
Confidence, empathy & openness
Be open to suggestions of different stakeholders and confide in their professionalism.

Maintain appropriate communication related to incoming and outgoing mobility through web pages and social media

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Demonstrate awareness of different habits, customs, tools with regard to communication, quality assurance and monitoring.
Communication skills
Write well-structured and understandable information for web pages and social media (using text, symbols, pictures, logos etc.).
English language skills
C1
Digital skills
Indicate ways to create and edit content in the most appropriate digital communication formats and media.
Demonstrate awareness of cultural and generational diversity in digital environments.
Attitude
Responsiveness, pro-activity & flexibility
Pro-actively and appropriately communicate with students and adjust your communication (style) when necessary.
Confidence, empathy & openness
Identify with students to understand the impact of your communication with them.

Initiate and support institutional and departmental data management & analysis, quality assurance, monitoring

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Understand and interpret the basic principles of the institution’s Business Information Management.
Skills
Intercultural skills
Demonstrate awareness of different habits, customs, tools with regard to communication, quality assurance and monitoring.
Communication skills
Write a clear analysis of collected data.
English language skills
B2
Digital skills
Critically assess the credibility and reliability of sources of data, information and digital content.
Perform the analysis, comparison and evaluation of sources of data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Behave in a quality-driven manner and adapt your approach accordingly.
Confidence, empathy & openness
Trust results of surveys and analyses and adapt your approach accordingly.

Remain up-to-date on relevant developments in (higher) education in a national and global context, in particular re. Internationalisation

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify and interpret (developments in) the structure and situation of HE in Europe and beyond.
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Demonstrate awareness of recent developments on intercultural communication in relation to internationalisation.
Communication skills
Analyse up-to-date information on relevant developments and make notifications.
English language skills
B2
Digital skills
Use appropriate digital tools and technologies to access digitally provided information.
Critically assess the credibility and reliability of sources of data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Adapt your approach according to relevant developments in (higher) education, in particular re. internationalisation.
Confidence, empathy & openness
Be open towards the possible positive impact of external push and pull factors.
Co-funded by the Erasmus+ Programme of the European Union

This project has been funded with the support from the European Commission. The website reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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