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    • Student related tasks - before mobility
    • Student related tasks - during mobility
    • Student related tasks - after mobility
    • Cross-cutting tasks
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Student related tasks - during mobility

Provide direct response and (tailored) assistance in case of travel, medical, political, or social crisis situations for incoming and outgoing students

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify and interpret relevant information that may influence the provision of facilities to students.
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Anticipate and respond to (cultural) differences in expectations re. assistance and supervision.
Communication skills
Respond (orally or in writing) immediatly when a quick decision is required.
Analyze a critical situation and report about it orally or in writing).
English language skills
B2
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Anticipate the (individual) needs and expectations of different stakeholders.
Demonstrate the aspiration to assist students, displaying an appropriate degree of flexibility.
Confidence, empathy & openness
Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.

Monitor and supervise/mentor outgoing students during the period abroad

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Anticipate and respond to (cultural) differences in expectations re. assistance and supervision.
Communication skills
Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).
English language skills
C1
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Anticipate the (individual) needs and expectations of different stakeholders.
Demonstrate the aspiration to empower students in a the creative way.
Confidence, empathy & openness
Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.

Provide appropriate (introduction) activities and guidance for incoming students

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Demonstrate sensitivity to the students' personal reference frameworks.
Communication skills
Notify incoming students about activities.
Give (a) presentation(s) during activities for incoming students.
Give clear instructions during activities.
English language skills
C1
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Anticipate the (individual) needs and expectations of different stakeholders.
Demonstrate the aspiration to make students feel at home and empower students in a creative way.
Confidence, empathy & openness
Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.

Support the integration of incoming students into the institution and social life of host town (e.g. buddy programme)

Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Be able to offer (intercultural) support to buddies and others involved in supporting the integration of incoming students into the institution and social life.
Communication skills
Present (orally or in writing) usefull tips to support the integration of incoming students. Demonstrate awareness of non-verbal communication during presentations.
English language skills
B2
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Attitude
Responsiveness, pro-activity & flexibility
Anticipate the (individual) needs and expectations of different stakeholders.
Demonstrate the aspiration to make students feel at home and empower students in a creative way.
Confidence, empathy & openness
Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Co-funded by the Erasmus+ Programme of the European Union

This project has been funded with the support from the European Commission. The website reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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