Category
Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify and interpret relevant information that may influence the provision of facilities to students.
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts.
Communication skills
Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).
English language skills CEFRL
C1 - Advanced
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Demonstrate awareness of cultural and generational diversity in digital environments.
Attitude
Responsiveness, pro-activity & flexibility
Show engagement with external stakeholders to pro-actively cater for the needs of incoming and outgoing students
Confidence, empathy & openness
Be open to suggestions of different stakeholders and confide in their professionalism.