Category
Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Demonstrate awareness of different habits, customs, tools with regard to communication, quality assurance and monitoring.
Communication skills
Write well-structured and understandable information for web pages and social media (using text, symbols, pictures, logos etc.).
English language skills CEFRL
C1 - Advanced
Digital skills
Indicate ways to create and edit content in the most appropriate digital communication formats and media.
Demonstrate awareness of cultural and generational diversity in digital environments.
Attitude
Responsiveness, pro-activity & flexibility
Pro-actively and appropriately communicate with students and adjust your communication (style) when necessary.
Confidence, empathy & openness
Identify with students to understand the impact of your communication with them.