Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Explain the use and the set up of the Transcript of Records.
English language skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Organise, store and retrieve data and information in a structured digital environment.
Responsiveness, pro-activity & flexibility
Anticipate the (individual) needs and expectations of different stakeholders.
Demonstrate a responsive attitude towards students' actions, questions and needs.
Confidence, empathy & openness
Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.