Knowledge
Knowledge of (higher) education in a national and global context, in particular re. internationalisation
Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
Recognise the relevance of innovations, such as ECTS, Erasmus Without Papers (EWP), Online Learning Agreement (OLA), etc.
Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation
Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
Skills
Intercultural skills
Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs.
Communication skills
Evaluate the application forms of students.
Analyse the pre-requisites of students.
Inform students in a constructive matter about the selection.
English language skills CEFRL
B2 - Vantage
Digital skills
Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
Organise, store and manage data and information in a structured digital environment.
Attitude
Responsiveness, pro-activity & flexibility
Anticipate the (individual) needs and expectations of different stakeholders.
Demonstrate a responsive attitude towards students' actions, questions and needs.
Confidence, empathy & openness
Act confidently and conscientiously, with a suitable degree of empathy and openness, towards students and other stakeholders.
Demonstrate accuracy.