Framework grouped table

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Task Knowledge Skills Attitude
Policy related tasks Build up, support and maintain a network of partner institutions (and organisations/companies) including negotiating the content of collaboration agreements
  • Identify and interpret (developments in) the structure and situation of HE in Europe and beyond.
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Recognize and interpret relevant legal issues that may influence international collaboration.
  • Anticipate and handle differences in cooperation models and customs at partner institutions.
  • Handle variety in negotiation cultures and manage different expectations re. contents of collaboration agreements.
  • Communicate in writing and orally with partner institutions in a constructive and appropriate manner.
  • Discuss and edit the content of agreements.

English language level: C1

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Demonstrate awareness of cultural and generational diversity in digital environments.
  • Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders.
  • Negotiate in an proactive, open minded and respective manner.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
  • Be polite and show an emphatic attitude in disagreement situations.
Policy related tasks Advise on, set up, and maintain the administration of collaboration agreements with partner institutions
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and handle differences in cooperation models and customs at partner institutions.
  • Formulate clear advise on (the administration of) collaboration agreements.

English language level: B2

  • Articulate information needs on the administration of collaborative agreements.
  • Organise, store and manage data and information in a structured digital environment.
  • Advise in a proactive manner.
  • Act confidently when dealing with the administration of collaboration agreements.
Policy related tasks Apply for/ manage/report (mobility) funding at institutional level
  • Identify and interpret (developments in) the structure and situation of HE in Europe and beyond.
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences in managing (mobility) administration and funding schemes.
  • Understand, interpret and apply the application conditions and complete application forms and procedures.
  • Write clear and credible reports.

English language level: B2

  • Organise, store and manage data and information in a structured digital environment.
  • Act proactively when applying for mobility funding.
  • Show confidence when applying and managing mobility funding.
Policy related tasks Advise on, set up, and maintain an administrative system that includes mobility flows (student registration system, DS, ToR)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences in managing (mobility) administration and funding schemes.
  • Express feedback on the use and maintenance of the system managing (mobilty) administration in a constructive and appropriate manner.

English language level: B2

  • Articulate information needs on a digital system that administers mobility flows.
  • Organise, store and manage data and information in a structured digital environment.
  • Show flexibilty in using different administrative systems.
  • Confidently use the administrative system that includes mobility flows.
Policy related tasks Initiate and ensure institutional compliance with ECTS
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Not applicable: ECTS is ECTS.
  • Give information on ECTS in a target group oriented manner.

English language level: C1

  • Articulate information needs on a digital system that supports the implementation of ECTS.
  • Act proactively to ensure institutional compliance with ECTS.
  • Act confidently with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Policy related tasks Initiate and support curriculum reform for the purpose of mobility (mobility windows, exchange programmes, etc.)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Identify and interpret (state-of-the-art) research and theoretical frameworks re. internationalisation of the curriculum.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and handle differences in cooperation models and customs at partner institutions.
  • Explain curriculum reform for the purpose of mobility in a target group oriented manner.

English language level: B2

  • Identify and interpret information on digital innovations for education.
  • Pro-actively stimulate curriculum reform.
  • Act confidently while initiating and supporting curriculum reform.
Policy related tasks Manage, support, and advise on international collaborative study programmes (e.g. Erasmus Mundus, joint programmes)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.)
  • Interpret and apply relevant quality assurance methodologies, such as the European Approach for Quality Assurance of Joint Programmes.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs.
  • Disseminate information on international collaborative study programmes in a target group oriented manner.

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Demonstrate awareness of cultural and generational diversity in digital environments.
  • Pro-activly give advise on international collaborative study programmes.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
  • Demonstrate accuracy.
Student related tasks - before mobility Raise awareness about the institutional internationalisat-ion strategy and (mobility) opportunities
  • Identify and interpret (state-of-the-art) research and theoretical frameworks re. internationalisation of the curriculum.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to interpretational differences abouth the institutional strategy.
  • Communicate in a target group oriented manner about the institutional internationalisation strategy and about (mobility) opportunities (orally and in writing).

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Student related tasks - before mobility Advise students about international mobility as part of study programme and/or personal learning pathway
  • Identify and interpret (state-of-the-art) research and theoretical frameworks re. internationalisation of the curriculum.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs.
  • Give oral and written advise to students about international mobility as part of their study programme.

English language level: C1

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders.
  • Act confidently and persuasively, with a suitable degree of empathy and openness, towards colleagues, students and other stakeholders.
Student related tasks - before mobility Inform students about study abroad opportunities and relevance (where, when, etc.)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs.
  • Clarify in detail the study abroad opportunities (orally and in writing).
  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Organise, store and manage data and information in a structured digital environment.
  • Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders.
  • Act confidently and persuasively, with a suitable degree of empathy and openness, towards colleagues,students and other stakeholders.
Student related tasks - before mobility Inform students about and support mobility procedures (e.g. grant application, approval of student’s learning agreement, etc.)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • ecognise the relevance of innovations, such as ECTS, Erasmus Without Papers (EWP), Online Learning Agreement (OLA), etc.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs.
  • Give clear instructions to students about mobility procedures (orally and in writing).

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Organise, store and manage data and information in a structured digital environment.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate a responsive attitude towards students' actions, questions and needs.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
  • Demonstrate accuracy.
Student related tasks - before mobility Execute or support the selection of students for specific study places or opportunities, incl. pre-departure assessment of language skills and other pre-requisites
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Recognise the relevance of innovations, such as ECTS, Erasmus Without Papers (EWP), Online Learning Agreement (OLA), etc.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs.
  • Evaluate the application forms of students.
  • Analyse the pre-requisites of students.
  • Inform students in a constructive matter about the selection.

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Organise, store and manage data and information in a structured digital environment.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate a responsive attitude towards students' actions, questions and needs.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness, towards students and other stakeholders.
  • Demonstrate accuracy.
Student related tasks - before mobility Provide assistance to incoming and outgoing students related to insurance, visa, accommodation, funding, (international) travel etc.
  • Identify and interpret relevant information that may influence the provision of facilities to students.
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences in expectations re. assistance and supervision.
  • Explain incoming and outgoing students what to do with regard to insurance, visa, accommodation, funding, travel etc.
  • Answer questions of students (orally and in writing).

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Organise, store and manage data and information in a structured digital environment.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate a responsive attitude towards students' actions, questions and needs.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Student related tasks - before mobility Advise on, (co-) organise, or support pre-departure activities for outgoing students (e.g. to increase intercultural skills, language skills)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Identify and interpret relevant developments re. the training of intercultural and language skills.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Identify the needs and expectations of your own outgoing students with regard to intercultural skills.
  • Notify students about pre-departure activities.
  • Give (a) presentation(s) during pre-departure activities.
  • Give clear instructions during activities.

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Identify and interpret information on digital innovations for education.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate a responsive attitude towards students' actions, questions and needs.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Student related tasks - during mobility Provide direct response and (tailored) assistance in case of travel, medical, political, or social crisis situations for incoming and outgoing students
  • Identify and interpret relevant information that may influence the provision of facilities to students.
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences in expectations re. assistance and supervision.
  • Respond (orally or in writing) immediatly when a quick decision is required.
  • Analyze a critical situation and report about it orally or in writing).

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate the aspiration to assist students, displaying an appropriate degree of flexibility.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Student related tasks - during mobility Monitor and supervise/mentor outgoing students during the period abroad
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Anticipate and respond to (cultural) differences in expectations re. assistance and supervision.
  • Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).

English language level: C1

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate the aspiration to empower students in a the creative way.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Student related tasks - during mobility Provide appropriate (introduction) activities and guidance for incoming students
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Demonstrate sensitivity to the students' personal reference frameworks.
  • Notify incoming students about activities.
  • Give (a) presentation(s) during activities for incoming students.
  • Give clear instructions during activities.

English language level: C1

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate the aspiration to make students feel at home and empower students in a creative way.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Student related tasks - during mobility Support the integration of incoming students into the institution and social life of host town (e.g. buddy programme)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Be able to offer (intercultural) support to buddies and others involved in supporting the integration of incoming students into the institution and social life.
  • Present (orally or in writing) usefull tips to support the integration of incoming students. Demonstrate awareness of non-verbal communication during presentations.

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate the aspiration to make students feel at home and empower students in a creative way.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Student related tasks - after mobility Provide Transcripts of Records for incoming students
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Not applicable.
  • Explain the use and the set up of the Transcript of Records.

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Organise, store and retrieve data and information in a structured digital environment.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate a responsive attitude towards students' actions, questions and needs.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
  • Demonstrate accuracy.
Student related tasks - after mobility Recognition of credits obtained abroad by outgoing students and grade conversion
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts
  • Explain the used grade conversion.

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Organise, store and manage data and information in a structured digital environment.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • stakeholders. Demonstrate a responsive attitude towards students' actions, questions and needs.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
  • Demonstrate accuracy.
Student related tasks - after mobility Support the reintegration of outgoing students into the home university
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Demonstrate awareness of the concept of “reverse culture shock” and be able to apply it in supporting the reintegration of outgoing students.
  • Facilitate the reintegration of outgoing students

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Anticipate the (individual) needs and expectations of different stakeholders.
  • Demonstrate the aspiration to make students feel at home and empower students in a creative way.
  • Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders.
Cross-cutting tasks Communicate and collaborate with relevant parties within the university (including student organisations) concerning the needs of incoming and outgoing students
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Take into account differences in organisational cultures, also within one’s own organisation.
  • Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Engage in a flexible way with colleagues and student representatives to pro-actively cater for the needs of incoming and outgoing students.
  • Express empathy for the needs of incoming and outgoing students and be open to suggestions of colleagues and student representatives in this process.
Cross-cutting tasks Communicate and collaborate with partner institutions concerning the needs of incoming and outgoing students
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts.
  • Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).

English language level: C1

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Demonstrate awareness of cultural and generational diversity in digital environments.
  • Show engagement with partner representatives to pro-actively cater for the needs of incoming and outgoing students.
  • Be open to suggestions of different stakeholders and confide in their professionalism.
Cross-cutting tasks Administer mobility grant applications (registration of application, grant awarding, administration in appropriate registration and monitoring systems, e.g. Mobility Tool)
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • nderstand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Not applicable.
  • Understand, interpret and apply the application conditions and complete application forms and procedures.
  • Write clear and credible reports.

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Organise, store and manage data and information in a structured digital environment.
  • Organise, store and manage data and information in a structured digital environment.
  • Take the personal situation of a student into account if necessitated by a specific situation or to anticipate possible problems, eventually after a collegial consult.
Cross-cutting tasks Interact with the Erasmus National Agency and other relevant parties re. the management of funding programmes
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Not applicable.
  • Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).

English language level: B2

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Show engagement with the Erasmus National Agency and other relevant parties re. the management of funding programmes.
  • Be open to suggestions of different stakeholders and confide in their professionalism.
Cross-cutting tasks Interact with (foreign) embassies and consulates, governmental authorities, and other key stakeholders (housing authorities, banks, insurance companies, etc.)
  • Identify and interpret relevant information that may influence the provision of facilities to students.
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts.
  • Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing).

English language level: C1

  • Use appropriate digital tools and technologies to collaborate, share data, information and digital content.
  • Demonstrate awareness of cultural and generational diversity in digital environments.
  • Show engagement with external stakeholders to pro-actively cater for the needs of incoming and outgoing students
  • Be open to suggestions of different stakeholders and confide in their professionalism.
Cross-cutting tasks Maintain appropriate communication related to incoming and outgoing mobility through web pages and social media
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Demonstrate awareness of different habits, customs, tools with regard to communication, quality assurance and monitoring.
  • Write well-structured and understandable information for web pages and social media (using text, symbols, pictures, logos etc.).

English language level: C1

  • Indicate ways to create and edit content in the most appropriate digital communication formats and media.
  • Demonstrate awareness of cultural and generational diversity in digital environments.
  • Pro-actively and appropriately communicate with students and adjust your communication (style) when necessary.
  • Identify with students to understand the impact of your communication with them.
Cross-cutting tasks Initiate and support institutional and departmental data management & analysis, quality assurance, monitoring
  • Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.).
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Understand and interpret the basic principles of the institution’s Business Information Management.
  • Demonstrate awareness of different habits, customs, tools with regard to communication, quality assurance and monitoring.
  • Write a clear analysis of collected data.

English language level: B2

  • Critically assess the credibility and reliability of sources of data, information and digital content.
  • Perform the analysis, comparison and evaluation of sources of data, information and digital content.
  • Behave in a quality-driven manner and adapt your approach accordingly.
  • Trust results of surveys and analyses and adapt your approach accordingly.
Cross-cutting tasks Remain up-to-date on relevant developments in (higher) education in a national and global context, in particular re. Internationalisation
  • Identify and interpret (developments in) the structure and situation of HE in Europe and beyond.
  • Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy).
  • Demonstrate awareness of recent developments on intercultural communication in relation to internationalisation.
  • Analyse up-to-date information on relevant developments and make notifications.

English language level: B2

  • Use appropriate digital tools and technologies to access digitally provided information.
  • Critically assess the credibility and reliability of sources of data, information and digital content.
  • Adapt your approach according to relevant developments in (higher) education, in particular re. internationalisation.
  • Be open towards the possible positive impact of external push and pull factors.