Framework table
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| Task | Knowledge of (higher) education in a national and global context, in particular re. internationalisation | Knowledge of structures, strategies & procedures of the home institution, in particular re. Internationalisation | Intercultural skills | Communication skills | English language skills CEFRL | Digital skills | Responsiveness, pro-activity & flexibility | Confidence, empathy & openness | |
|---|---|---|---|---|---|---|---|---|---|
| Policy related tasks | Build up, support and maintain a network of partner institutions (and organisations/companies) including negotiating the content of collaboration agreements | Identify and interpret (developments in) the structure and situation of HE in Europe and beyond., Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). , Recognize and interpret relevant legal issues that may influence international collaboration. | Anticipate and handle differences in cooperation models and customs at partner institutions. , Handle variety in negotiation cultures and manage different expectations re. contents of collaboration agreements. | Communicate in writing and orally with partner institutions in a constructive and appropriate manner., Discuss and edit the content of agreements. | C1 - Advanced | Use appropriate digital tools and technologies to collaborate, share data, information and digital content., Demonstrate awareness of cultural and generational diversity in digital environments. | Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders., Negotiate in an proactive, open minded and respective manner. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders., Be polite and show an emphatic attitude in disagreement situations. |
| Policy related tasks | Advise on, set up, and maintain the administration of collaboration agreements with partner institutions | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and handle differences in cooperation models and customs at partner institutions. | Formulate clear advise on (the administration of) collaboration agreements. | B2 - Vantage | Articulate information needs on the administration of collaborative agreements., Organise, store and manage data and information in a structured digital environment. | Advise in a proactive manner. | Act confidently when dealing with the administration of collaboration agreements. |
| Policy related tasks | Apply for/ manage/report (mobility) funding at institutional level | Identify and interpret (developments in) the structure and situation of HE in Europe and beyond. , Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences in managing (mobility) administration and funding schemes. | Understand, interpret and apply the application conditions and complete application forms and procedures., Write clear and credible reports. | B2 - Vantage | Organise, store and manage data and information in a structured digital environment. | Act proactively when applying for mobility funding. | Show confidence when applying and managing mobility funding. |
| Policy related tasks | Advise on, set up, and maintain an administrative system that includes mobility flows (student registration system, DS, ToR) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences in managing (mobility) administration and funding schemes. | Express feedback on the use and maintenance of the system managing (mobilty) administration in a constructive and appropriate manner. | B2 - Vantage | Articulate information needs on a digital system that administers mobility flows., Organise, store and manage data and information in a structured digital environment. | Show flexibilty in using different administrative systems. | Confidently use the administrative system that includes mobility flows. |
| Policy related tasks | Initiate and ensure institutional compliance with ECTS | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Not applicable: ECTS is ECTS. | Give information on ECTS in a target group oriented manner. | C1 - Advanced | Articulate information needs on a digital system that supports the implementation of ECTS. | Act proactively to ensure institutional compliance with ECTS. | Act confidently with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Policy related tasks | Initiate and support curriculum reform for the purpose of mobility (mobility windows, exchange programmes, etc.) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). , Identify and interpret (state-of-the-art) research and theoretical frameworks re. internationalisation of the curriculum. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and handle differences in cooperation models and customs at partner institutions. | Explain curriculum reform for the purpose of mobility in a target group oriented manner. | B2 - Vantage | Identify and interpret information on digital innovations for education. | Pro-actively stimulate curriculum reform. | Act confidently while initiating and supporting curriculum reform. |
| Policy related tasks | Manage, support, and advise on international collaborative study programmes (e.g. Erasmus Mundus, joint programmes) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.) , Interpret and apply relevant quality assurance methodologies, such as the European Approach for Quality Assurance of Joint Programmes. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs. | Disseminate information on international collaborative study programmes in a target group oriented manner. | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content., Demonstrate awareness of cultural and generational diversity in digital environments. | Pro-activly give advise on international collaborative study programmes. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. , Demonstrate accuracy. |
| Student related tasks - before mobility | Raise awareness about the institutional internationalisat-ion strategy and (mobility) opportunities | Identify and interpret (state-of-the-art) research and theoretical frameworks re. internationalisation of the curriculum. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to interpretational differences abouth the institutional strategy. | Communicate in a target group oriented manner about the institutional internationalisation strategy and about (mobility) opportunities (orally and in writing). | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Student related tasks - before mobility | Advise students about international mobility as part of study programme and/or personal learning pathway | Identify and interpret (state-of-the-art) research and theoretical frameworks re. internationalisation of the curriculum. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs. | Give oral and written advise to students about international mobility as part of their study programme. | C1 - Advanced | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders. | Act confidently and persuasively, with a suitable degree of empathy and openness, towards colleagues, students and other stakeholders. |
| Student related tasks - before mobility | Inform students about study abroad opportunities and relevance (where, when, etc.) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs. | Clarify in detail the study abroad opportunities (orally and in writing). | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. , Organise, store and manage data and information in a structured digital environment. | Anticipate in an appropriate manner possible differences in perspectives and expectations of different stakeholders. | Act confidently and persuasively, with a suitable degree of empathy and openness, towards colleagues,students and other stakeholders. | |
| Student related tasks - before mobility | Inform students about and support mobility procedures (e.g. grant application, approval of student’s learning agreement, etc.) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). , ecognise the relevance of innovations, such as ECTS, Erasmus Without Papers (EWP), Online Learning Agreement (OLA), etc. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs. | Give clear instructions to students about mobility procedures (orally and in writing). | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. , Organise, store and manage data and information in a structured digital environment. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate a responsive attitude towards students' actions, questions and needs. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. , Demonstrate accuracy. |
| Student related tasks - before mobility | Execute or support the selection of students for specific study places or opportunities, incl. pre-departure assessment of language skills and other pre-requisites | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). , Recognise the relevance of innovations, such as ECTS, Erasmus Without Papers (EWP), Online Learning Agreement (OLA), etc. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences between students re. communication, evaluation, financial needs. | Evaluate the application forms of students., Analyse the pre-requisites of students., Inform students in a constructive matter about the selection. | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. , Organise, store and manage data and information in a structured digital environment. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate a responsive attitude towards students' actions, questions and needs. | Act confidently and conscientiously, with a suitable degree of empathy and openness, towards students and other stakeholders. , Demonstrate accuracy. |
| Student related tasks - before mobility | Provide assistance to incoming and outgoing students related to insurance, visa, accommodation, funding, (international) travel etc. | Identify and interpret relevant information that may influence the provision of facilities to students., Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences in expectations re. assistance and supervision. | Explain incoming and outgoing students what to do with regard to insurance, visa, accommodation, funding, travel etc., Answer questions of students (orally and in writing). | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. , Organise, store and manage data and information in a structured digital environment. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate a responsive attitude towards students' actions, questions and needs. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Student related tasks - before mobility | Advise on, (co-) organise, or support pre-departure activities for outgoing students (e.g. to increase intercultural skills, language skills) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). , Identify and interpret relevant developments re. the training of intercultural and language skills. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Identify the needs and expectations of your own outgoing students with regard to intercultural skills. | Notify students about pre-departure activities., Give (a) presentation(s) during pre-departure activities., Give clear instructions during activities. | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. , Identify and interpret information on digital innovations for education. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate a responsive attitude towards students' actions, questions and needs. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Student related tasks - during mobility | Provide direct response and (tailored) assistance in case of travel, medical, political, or social crisis situations for incoming and outgoing students | Identify and interpret relevant information that may influence the provision of facilities to students., Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences in expectations re. assistance and supervision. | Respond (orally or in writing) immediatly when a quick decision is required., Analyze a critical situation and report about it orally or in writing). | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate the aspiration to assist students, displaying an appropriate degree of flexibility. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Student related tasks - during mobility | Monitor and supervise/mentor outgoing students during the period abroad | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Anticipate and respond to (cultural) differences in expectations re. assistance and supervision. | Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing). | C1 - Advanced | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate the aspiration to empower students in a the creative way. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Student related tasks - during mobility | Provide appropriate (introduction) activities and guidance for incoming students | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Demonstrate sensitivity to the students' personal reference frameworks. | Notify incoming students about activities., Give (a) presentation(s) during activities for incoming students., Give clear instructions during activities. | C1 - Advanced | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Anticipate the (individual) needs and expectations of different stakeholders. , Demonstrate the aspiration to make students feel at home and empower students in a creative way. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Student related tasks - during mobility | Support the integration of incoming students into the institution and social life of host town (e.g. buddy programme) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Be able to offer (intercultural) support to buddies and others involved in supporting the integration of incoming students into the institution and social life. | Present (orally or in writing) usefull tips to support the integration of incoming students. Demonstrate awareness of non-verbal communication during presentations. | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate the aspiration to make students feel at home and empower students in a creative way. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Student related tasks - after mobility | Provide Transcripts of Records for incoming students | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Not applicable. | Explain the use and the set up of the Transcript of Records. | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content., Organise, store and retrieve data and information in a structured digital environment. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate a responsive attitude towards students' actions, questions and needs. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. , Demonstrate accuracy. |
| Student related tasks - after mobility | Recognition of credits obtained abroad by outgoing students and grade conversion | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts | Explain the used grade conversion. | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content., Organise, store and manage data and information in a structured digital environment. | Anticipate the (individual) needs and expectations of different stakeholders., stakeholders. Demonstrate a responsive attitude towards students' actions, questions and needs. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. , Demonstrate accuracy. |
| Student related tasks - after mobility | Support the reintegration of outgoing students into the home university | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Demonstrate awareness of the concept of “reverse culture shock” and be able to apply it in supporting the reintegration of outgoing students. | Facilitate the reintegration of outgoing students | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Anticipate the (individual) needs and expectations of different stakeholders., Demonstrate the aspiration to make students feel at home and empower students in a creative way. | Act confidently and conscientiously, with a suitable degree of empathy and openness towards colleagues, students and other stakeholders. |
| Cross-cutting tasks | Communicate and collaborate with relevant parties within the university (including student organisations) concerning the needs of incoming and outgoing students | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Take into account differences in organisational cultures, also within one’s own organisation. | Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing). | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Engage in a flexible way with colleagues and student representatives to pro-actively cater for the needs of incoming and outgoing students. | Express empathy for the needs of incoming and outgoing students and be open to suggestions of colleagues and student representatives in this process. |
| Cross-cutting tasks | Communicate and collaborate with partner institutions concerning the needs of incoming and outgoing students | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts. | Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing). | C1 - Advanced | Use appropriate digital tools and technologies to collaborate, share data, information and digital content., Demonstrate awareness of cultural and generational diversity in digital environments. | Show engagement with partner representatives to pro-actively cater for the needs of incoming and outgoing students. | Be open to suggestions of different stakeholders and confide in their professionalism. |
| Cross-cutting tasks | Administer mobility grant applications (registration of application, grant awarding, administration in appropriate registration and monitoring systems, e.g. Mobility Tool) | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | nderstand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Not applicable. | Understand, interpret and apply the application conditions and complete application forms and procedures., Write clear and credible reports. | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content., Organise, store and manage data and information in a structured digital environment. | Organise, store and manage data and information in a structured digital environment. | Take the personal situation of a student into account if necessitated by a specific situation or to anticipate possible problems, eventually after a collegial consult. |
| Cross-cutting tasks | Interact with the Erasmus National Agency and other relevant parties re. the management of funding programmes | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Not applicable. | Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing). | B2 - Vantage | Use appropriate digital tools and technologies to collaborate, share data, information and digital content. | Show engagement with the Erasmus National Agency and other relevant parties re. the management of funding programmes. | Be open to suggestions of different stakeholders and confide in their professionalism. |
| Cross-cutting tasks | Interact with (foreign) embassies and consulates, governmental authorities, and other key stakeholders (housing authorities, banks, insurance companies, etc.) | Identify and interpret relevant information that may influence the provision of facilities to students., Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Demonstrate familiarity with the basics of intercultural communication in order to be able to communicate and collaborate with foreign counterparts. | Interact with relevant stakeholders/parties in a constructive and appropriate manner (orally and in writing). | C1 - Advanced | Use appropriate digital tools and technologies to collaborate, share data, information and digital content., Demonstrate awareness of cultural and generational diversity in digital environments. | Show engagement with external stakeholders to pro-actively cater for the needs of incoming and outgoing students | Be open to suggestions of different stakeholders and confide in their professionalism. |
| Cross-cutting tasks | Maintain appropriate communication related to incoming and outgoing mobility through web pages and social media | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Demonstrate awareness of different habits, customs, tools with regard to communication, quality assurance and monitoring. | Write well-structured and understandable information for web pages and social media (using text, symbols, pictures, logos etc.). | C1 - Advanced | Indicate ways to create and edit content in the most appropriate digital communication formats and media., Demonstrate awareness of cultural and generational diversity in digital environments. | Pro-actively and appropriately communicate with students and adjust your communication (style) when necessary. | Identify with students to understand the impact of your communication with them. |
| Cross-cutting tasks | Initiate and support institutional and departmental data management & analysis, quality assurance, monitoring | Identify, interpret and apply information on mobility programmes (ECTS, relevant innovations etc.). | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). , Understand and interpret the basic principles of the institution’s Business Information Management. | Demonstrate awareness of different habits, customs, tools with regard to communication, quality assurance and monitoring. | Write a clear analysis of collected data. | B2 - Vantage | Critically assess the credibility and reliability of sources of data, information and digital content., Perform the analysis, comparison and evaluation of sources of data, information and digital content. | Behave in a quality-driven manner and adapt your approach accordingly. | Trust results of surveys and analyses and adapt your approach accordingly. |
| Cross-cutting tasks | Remain up-to-date on relevant developments in (higher) education in a national and global context, in particular re. Internationalisation | Identify and interpret (developments in) the structure and situation of HE in Europe and beyond. | Understand and interpret the (developments in the) home institution's structures, strategies & procedures (relating to educational policy, student affairs & services, quality assurance mechanisms, marketing & communication, financial policy). | Demonstrate awareness of recent developments on intercultural communication in relation to internationalisation. | Analyse up-to-date information on relevant developments and make notifications. | B2 - Vantage | Use appropriate digital tools and technologies to access digitally provided information., Critically assess the credibility and reliability of sources of data, information and digital content. | Adapt your approach according to relevant developments in (higher) education, in particular re. internationalisation. | Be open towards the possible positive impact of external push and pull factors. |